Your data, handled honestly

Privacy Policy

Last updated: July 30, 2026

Artisancladstudio is the trading name of Artisanclad Studio. This policy explains what personal information we collect when you visit https://artisancladstudio.com or buy from us, how we use it, who we share it with, and the choices and rights you have. We collect only what we need to run the shop and get your order to you.

Information We Collect

Information you give us

• Your name, email address, and phone number
• Billing and shipping addresses
• Details of the orders you place with us
• Messages you send to our support team

Information collected automatically

• IP address, device type, browser, and operating system
• Cookies and similar technologies
• How you use the site, such as pages viewed, products viewed, and searches

How We Use Your Information

• To process payments, fulfill orders, and ship your packages
• To send order confirmations, shipping updates, and tracking details
• To answer your questions and handle returns and refunds
• To power product search on our site
• To understand how the site is used and improve it
• To measure and run our advertising
• To prevent fraud and meet our legal obligations

Who We Share It With

We share personal information only with the service providers that help us run the shop:

• PayPal to process payments
• DigitalOcean Spaces to store files and images
• OpenAI to power product search on our site
• Telegram to send order notifications to our staff
• Our email service provider (SMTP) to send order and support emails
• Shipping carriers (USPS, UPS, FedEx, DHL) to deliver your orders
• Google Analytics and Google Ads for analytics and advertising cookies

Cookies and Analytics

We use cookies to keep the site working, such as remembering what is in your cart, and to measure site traffic and ad performance through Google Analytics and Google Ads. You can block or delete cookies in your browser settings; some site features may not work as expected without them.

Categories of Personal Information (CCPA)

Over the past 12 months, we have collected and disclosed the following categories of personal information for business purposes:

Selling and Sharing Personal Information

We do not sell your personal information for money. However, the Google Ads and Google Analytics cookies on our site may count as "sharing" for cross-context behavioral advertising under the California Privacy Rights Act (CPRA). You can opt out at any time on our Do Not Sell or Share My Personal Information page.

Your Privacy Rights

We extend the following rights to all customers in the United States, wherever you live:

• Right to know what personal information we collect, use, and disclose
• Right to access a copy of your personal information
• Right to delete your personal information, subject to legal exceptions
• Right to correct inaccurate personal information
• Right to opt out of the sale or sharing of your personal information
• Right to non-discrimination for exercising any of these rights

Residents of other states with privacy laws may also have the right to data portability and the right to opt out of targeted advertising and profiling. We honor these requests as well.

How to Submit a Request

Email us at [email protected] or use the form below. Tell us which right you want to exercise and the email address you used with us.

Response Times

• Opt-out requests: handled within 15 business days. No identity verification and no account are required.
• Other requests (know, access, delete, correct, portability): we respond within 45 days. If we need more time, we may extend this by another 45 days and will tell you why.

For requests other than opt-outs, we may ask for information to verify your identity before we act, so we don't disclose or delete someone else's data.

Authorized Agents

You may have an authorized agent submit a request on your behalf. We may ask the agent for a signed authorization from you before we process the request.

Appealing a Decision

If we deny your request, you can appeal by emailing [email protected] with the subject line "Privacy Appeal." We will respond within 60 days and explain our decision. If you still disagree, you may contact the Attorney General of your state.

Children's Privacy

Our site is not directed to children. We do not sell or share the personal information of anyone under 16 without prior opt-in consent: consumers aged 13 to 15 may give that consent themselves, and children under 13 need a parent's or guardian's consent.

Sensitive Personal Information

We do not collect sensitive personal information to infer characteristics about you, so a "Limit the Use of My Sensitive Personal Information" link is not needed. Payment details are handled by PayPal.

Marketing Emails

Every marketing email we send includes an unsubscribe link. If you unsubscribe, we will still send transactional emails about your orders, such as confirmations and shipping updates.

Data Retention and Security

We keep personal information only as long as we need it to fulfill orders, provide support, and meet legal, tax, and accounting obligations. We use reasonable administrative and technical safeguards to protect your information, and our site is served over an encrypted SSL connection. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted here with an updated "Last updated" date.